What happens if I don’t make it out?


If you don’t meet the challenges given to you within that 60 minutes allotted, it’s okay! We will not lock you up inside of the room. The doors are truly never locked persay, so the moment that your 60 minutes is up, we will come in release you, take you out the room, and go over perhaps any clues you have missed during your 60 minutes.




Can I bring my kids?


Yes, all kids 14 and younger must be accompanied by an Adult




What should I wear?


We strongly recommend wearing something comfortable as well as mobile.




Where are you located?


We are super excited to bring The Room Escape Games AZ to the west valley! We are located at 10210 W McDowell Rd Unit 100 Avondale, AZ 85392.




How physically challenging is the escape room?


Are these rooms going to be challenging? Absolutely, but on a physical level we set them up to accommodate a diverse group of people. The rooms are set up to be a mental challenge instead of physical.




How long does it take?


Every single escape room regardless of theme or day, is 60 minutes.




Can I bring in my own alcohol?


No, per the Arizona Liquor Department our liquor license does not allow for any outside alcohol to be brought into our establishment. We do however, offer a variety of beers and wines available for purchase.




Do you need to make a reservation to do a room?


It is not required have to make a reservation ahead of time. You can walk in and see what we have available but we strongly recommend a reservation, to ensure you get the time slot and room you want.




Do you host corporate events?


Yes, we do! In fact we will open before normal business hours for corporate events if necessary. Feel free to email us at info@theroomaz.com, to get more information on options and pricing.




What happens if we are running late?


Our games start at the booking time, we ask you show up 15 minutes prior to your scheduled booking time to allow time for waiver, lockers and bathrooms. Anyone from your group present at the time of your scheduled start time will start the game play and any other running late will join the rest of the group at time of arrival. Should the entire group be running late, we will start you once you arrive, however, your end time cannot be changed due to other scheduled bookings. Thus, you will not have a full 60 min of game time available.




Are there live actors in the rooms?


At the moment, no there are no live actors within any of our rooms. We do have plans around Halloween to possibly incorporate live actors into our rooms. However, if we opt to incorporate them at anytime, it will be disclosed at the time of booking as well as on your invoice.




Will a room be different if I do it a second time?


We periodically add or change out puzzles within the rooms based on customer feedback. However, for the most part the rooms will be 95%-99% the same. For that reason, we do not recommend doing the same room twice.




Will you ever be opening new themes?


Yes! Follow us on Instagram or Facebook to stay informed when we decide to reveal a new theme. Our goal is to create a new them every year or so depending on the demand of our current rooms.




What do we get if we escape?


In addition to the excitement and sense of pride for your accomplishment, we also give out celebratory vinyl stickers customized to each of our rooms.




Will we be chained up?


No, you will not be chained up, tied up nor locked up at any point during the gameplay.




Are you a franchise?  Do you have additional locations?


We are not a franchise. We are local and family owned. Currently this is our first and only location. However, follow us on Instagram and Facebook as that is where we will reveal the opening of any potential future locations.





VIDEO FAQ

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WHAT HAPPENS IF I

DONT MAKE IT OUT?

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